GENERAL INFORMATIONUpdated a year ago
- Please review all Terms and Conditions prior to placing an Order, requesting a Return Authorization, or initiating the Warranty process.
- Inspect all products immediately upon delivery, even if it is not going to be used right away.
- Do not discard original shipping boxes/packaging until items have been inspected. If a Warranty claim is required, the original packaging and shipping label may be needed for reference.
- All merchandise is shipped new, with applicable manufacturer warranty.
- In most cases, warranty concerns will be directed to the manufacturer for repair or replacement.
- Rogers Sporting Goods provides a 30-day warranty on all shipped products. This 30-day warranty is specifically designed to address any damage that may occur during shipping. In most situations, product defects that did not occur during shipping will be directed to the manufacturer.
- Rogers Sporting Goods provides a (1) year warranty on Rogers brand products (some restrictions apply), covering manufacturing and workmanship defects. Rogers will not warranty damage (rips, tears, punctures, etc.) caused by the consumer or extreme weather, normal wear-and-tear, degradation incurred from improper storage and use, or items used in a commercial setting.
- Rogers Sporting Goods will not be liable for any incidental or consequential damage / loss to property, other products, or person, incurred by a defective product.
- Defective items may only be returned for an identical item. If a suitable item is not available, a Store Credit will be issued. Refunds will not be issued for defective products.
- New generations of discontinued products may be subject to an upgrade fee.
- To initiate the Warranty process, please visit our Return Policy link, or call 816-883-4545.