How do I apply a discount to my order?Updated a year ago

If you have received a discount code for your first order upon signing up for our marketing emails and it hasn't been applied, make sure to:

1. Enter the discount code exactly as you received it without any extra spaces or characters. The code should be entered into the coupon box during the checkout process.
2. Ensure that you are eligible for the discount. It applies only to customers not already in our database. If you have previously signed up for emails or placed an order with us, you won't qualify for the first purchase discount.
3. If you believe you have entered the code correctly and are eligible but the discount was not applied, please contact us before the order ships so we can attempt to apply the code for you.

If you encounter any issues or have further questions, please reach out to our Customer Support at Phone option 2.