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Tracking Delays/Lost PackageUpdated 9 months ago

If your package has already shipped, and you have a concern regarding transit progress, do NOT contact the carrier yourself.

Rogers will handle everything for you.
Please call us at 816-883-4545 (option 2).

Examples of transit concerns:
- Delayed transit (no movement for 3 business days)
- Travel history indicates damage to the package
- Travel history message is confusing / unclear

- The package shows delivered but is not the correct location

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