You can call our Sales and Customer Services lines during normal business hours at (816) 883-4545.

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<p id="isPasted">Common reasons for not seeing any available points are:</p><ul><li>You are logged in under a different email address than previously on file, or you have checked out as a guest.</li><li>You have recently created a new account, and points can take up to 48 hours to appear.</li><li>Your points migration from the old system has not yet taken place.</li></ul>

Common reasons for not seeing any available points are:

Why can I not see my rewards points?

Rewards

Free Shipping Eligibility

Shipping Options

Expedited Shipping

P.O. Boxes

FexEx Home Delivery Transit Times

How do I track my order?

Tracking Delays/Lost Package

Alaska Shipping Request

Shipping Information

Returning Online Merchandise

Return Policy

Process for Requesting a Return Authorization

How do I return or exchange an item I purchased?

Pending Return Status

PAYMENT METHODS

When can I use PayPal

When can I use my credit card

Buy Now Pay Later with Sezzle

How do I apply a discount to my order?

Why was I charged differently than indicated in the order confirmation email?

Payment Methods

Manufacturer Rebates

Product & Rebate Questions

GENERAL INFORMATION

AMMUNITION

ROGERS WADER WARRANTY - (1) Year Repair or Replace

ROGERS CLOTHING / FOOTWEAR WARRANTY – (1) Year

FISHING RODS

ROGERS SEASONAL / PERISHABLE PRODUCT WARRANTY – (6) Months

Product Warranties

Gift Cards

How do I check my gift card balance?

How do I use my gift card for purchase?

Ammunition Sales: Policies and Regulations

Ammunition Documentation - Where to submit?

Do I need to resend documents for each purchase?

California - Ships To FFL Only

Connecticut – With Documentation

District Of Columbia

Illinois – With Documentation

Massachusetts –Ships To FFL Only

New Jersey – With Restrictions

New York – Ships To FFL Only

Magazine Shipping Restrictions

Ammunition & Magazine Regulations

How do I cancel my order?

Can I edit or add anything to my order?

Address Error During Checkout

How do I apply promo/discount codes?

My promo/discount code is not working

How can I be tax exempt for purchases?

I see charges but have no successful order?

Trouble logging into my account

Account keeps forcing password reset

Wrong item received

Missing item from my order

Item arrived damaged

Do you price match sales?

Do you have a sizing chart?

Order Management

How do I use my rewards points?

Where did my points go?

When do I earn reward points?

Purchase Verification

Why can I not see my rewards points?Updated a year ago