How do I cancel my order?Updated a year ago

You may have the option to cancel within 30 minutes of placing your order. If you send us a message after hours, we will respond the next business day.

To cancel an order, please choose one of the following methods. Please include your order number and the reason for cancellation in your message.

• Contact our Customer Service team at 816-883-4545 option 2 (Mon-Fri 9am-6pmCST)
• Email directly to [email protected]
• Reply to your order confirmation email
• Message us through our contact form
• Send us a message via chat

If your order has already been shipped, please refer to our return policy for further instructions.