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Return Policy

Returning Online Merchandise

Please review all Terms and Conditions prior to placing an Order, or requesting a Return Authorization.Inspect all products immediately upon delivery, even if it is not going to be used right away.Do not discard original shipping boxes/packaging unti

Return Policy

PUT SIMPLY. . .  If an item is Defective, (some restrictions apply), we can only return it for an identical exchange. If the item is no longer available, we will apply Store Credit to your account.  Refunds are not issued for defective items. If an i

Process for Requesting a Return Authorization

REQUESTING A RETURN AUTHORIZATION BY PHONE. REQUESTING A RETURN AUTHORIZATION ONLINE

How do I return or exchange an item I purchased?

To return or exchange an item, please follow these steps:. If our system is experiencing high volumes of returns and exchanges are not possible, you may return the item(s) for a refund and place a new order at your convenience. For further assistance

Pending Return Status

Rogers makes every attempt to process a return within 2 business days of receipt. During holiday season, the processing time may be extended.You will receive emails during the process when your item has been inspected and checked into our system. You